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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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willie whitehouse

November 21, 2024

5  out of  5
rating by willie whitehouse
"Tammie was very nice and professional got everything taken care of and got me a great rate too can't thank her enough"
We responded:
"Thank you for your 5 star review. My State Farm team and I are happy to be your good neighbor."
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Alexis Enger

November 20, 2024

5  out of  5
rating by Alexis Enger
"I just wanted to say that Tammie has the absolute best customer service of all time. She helped me on the phone for almost an hour getting my insurance taken care of. I absolutely recommend her for anyone especially if your just getting insurance and don't have much knowledge! Thank you so much !!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. "
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Loy “Yetti” Yetman

November 15, 2024

5  out of  5
rating by Loy “Yetti” Yetman
"Excellent customer service. She knew exactly what I needed done and did it quickly and proficiently. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office. We're thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."
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Tia Martin

November 15, 2024

5  out of  5
rating by Tia Martin
"Brittany was very helpful, and informative. Also she was very patient with me. I really appreciate her service and would highly recommend her to my friend and family."
We responded:
"We're thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know."
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Robert Basquin

November 12, 2024

5  out of  5
rating by Robert Basquin
"Tammie is awesome! She reached out to me a year ago trying to get me a better rate on car insurance but we were not able to find a rate that worked for me. She then said she would reach back out next year (which she did) but this time she was not only able to get me a better auto rate, she got me a really good rate on my homeowners insurance. Which I am now saving over $1200 annually! Thanks again Tammie!! I highly recommend."
We responded:
"Thank you for your 5 star review. My State Farm team and I are happy to be your good neighbor."
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Matthew Evans

November 8, 2024

5  out of  5
rating by Matthew Evans
"She is so pleasant to do business with. Just had to go full coverage, after she bundled renters and auto. Thanks again"
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Kimberly Ramsey

November 5, 2024

5  out of  5
rating by Kimberly Ramsey
"Tammie was great at handling my transfer from another state, she is down to earth and is funny and is great at what she does, you want a great experience at State Farm go see Tammie"
We responded:
"Thank you for reviewing our State Farm office. We're thrilled to know you had a positive experience with us. We look forward to continuing to support your insurance needs."
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VIRGO

November 1, 2024

5  out of  5
rating by VIRGO
"She was very well spoken n polite. Very helpful"
We responded:
"Thank you for allowing us to help you with your insurance needs."
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Martika Johnson

October 30, 2024

5  out of  5
rating by Martika Johnson
"They helped me do a state to state transfer with no hesitation and no problems at all. It was such a smooth transition and a relief for me."
We responded:
"Martika, thank you for choosing our office to help you with your insurance. Welcome to clarksville."
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Shannon Paul

October 21, 2024

5  out of  5
rating by Shannon Paul
"She was very very helpful. Understood all needed, was patient, thank you Madyson."
We responded:
"Shannon, thank you for allowing us to take care of your insurance today. We appreciate your business."
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Seasoned Souls LLC & J.O.YA! Customs

October 18, 2024

5  out of  5
rating by Seasoned Souls LLC & J.O.YA! Customs
"I love this office. They make you feel so relaxed. Offer you a bottle of water. Good conversation, and make sure all your insurance needs are met at the same time."
We responded:
"Thank you for letting us take care of your insurance needs. It's great to be a part of the State Farm family."
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niel aquino

October 18, 2024

5  out of  5
rating by niel aquino
"Madyson was really helpful and sweet. Thanks for clarifying all my questions lol"
We responded:
"Nielsen, thank you for letting us help you with all of your insurance needs. We are happy to help answer any questions you may have."
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Dan Bowman

October 15, 2024

5  out of  5
rating by Dan Bowman
"Just switched to State Farm, process was efficient and trouble free. Let’s hope the same applies when I have a claim."
We responded:
"Dan, thank you letting us take care of your insurance needs. If you ever have a claim we will be there to help with that as well."
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Micki Williams

October 15, 2024

5  out of  5
rating by Micki Williams
"I absolutely love this company and I’m so glad we got to come back to y’all !"
We responded:
"Micki, welcome back to the State Farm family."
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Rick Wolfe

October 2, 2024

5  out of  5
rating by Rick Wolfe
"Great work, great rates, great coverage,and saved me money"
We responded:
"Rick, thanks so much for letting us help you today. Welcome to the State Farm family."
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Cernech Group

August 24, 2024

5  out of  5
rating by Cernech Group
"As a business owner, you learn quickly you can’t please everyone. We tend to rely on reviews and recommendations from others to help guide us in our decision making processes daily. I landed in the Clarksville area two years ago and realized I needed more than an 800 number to help me with my insurance needs. I did my research, checked reviews (the good, bad and ugly), and landed in the office of Mark Allemang. I knew immediately Mark is a man with a high level of integrity, and he has strong desire to connect with his clients. His knowledge and his years of experience in the insurance industry made it an easy choice to switch back to State Farm and his office. I take comfort in knowing I can reach out to him anytime and know he, along with his team, can assist me with my insurance needs. Best business decision I made knowing I am protected and my business is properly insured."
We responded:
"I appreciate you allowing us to take care of all of your insurance needs, we appreciate your business."
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Carrie Smith

August 23, 2024

5  out of  5
rating by Carrie Smith
"Everyone in the office is so nice. Love that they are local."
We responded:
"Carrie, we love being able to help our neighbors here in Clarksville. Thank you for your business."
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Anna Perales

August 22, 2024

5  out of  5
rating by Anna Perales
"Mark and his team are hands down the absolute best!!! Fantastic communication always professional and truly there to help. I will always use him and his team for any and all my insurance needs. I can’t recommend them enough. I would give more stars if I could. Thanks for always being the best!"
We responded:
"Anna, thank you for allowing us to take care of all of your insurance needs."
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Arielle U

August 9, 2024

2  out of  5
rating by Arielle U
"I’ve had some time to reflect on all that took place with State Farm and wanted to share my overall experience. Had the top of a tree hit my hood and windshield. While the car was drivable I decided to forgo attempting to drive given the severity of the cracked windshield and state farm offered to tow it. While I was informed it would be towed to a State Farm facility for an initial assessment before going to a body shop for repairs, as apparently the verbal communication of the damages had alerted the system this would be a possible total loss, even when I expressed the damages weren’t that bad. Obviously, my judgement and what the system initially thought could be subjective but a cracked windshield and dented hood isnt “that bad” but whatever. I do quickly get put into a rental vehicle (that while this isn’t SF’s fault smelled like cig smoke. I’m including this to truly detail my week), and wait for further communication regarding my car. I wait for a few days. Do not hear back from my assigned claims rep. I’ve called and left VM’s, nothing. We check the SF app, nothing. All that’s on there is that I owe a $500 deductible. I then get a text, A TEXT, that says my car was deemed a total loss. Shortly thereafter I get a call where a woman is walking me through what I will get from the decision as they will be paying the remainder of my loan and giving me the rest. I’m literally crying on the phone hearing this (this comes into play later) and the woman asks me multiple times if I’m okay getting frustrated with me and I repeatedly tell her I don’t understand why it’s a loss, again, damages aren’t that bad. Moving on, we decide to not accept the decision of it being a total loss because again I’ve had no itemized list of what is actually damaged, is it something under the hood? etc. so we jump through hoops, call of these people bc again my assigned claims rep will not answer the phone. We FINALLY speak to someone who walks me through the list of damages which include items that do not seem to be damaged (i.e grill, roof panel, fenders, headlamp) totaling $7k worth of damage. That same rep also tells me the car was deemed a total loss upon pick up from where I had to towed from and that immediate decision was “optional”, so when I cried on the phone with the one delivering me the news it was “optional”? Additionally. I am told my car was looked at virtually. Remember when I said the car was towed to a Stare Farm facility? It was actually towed to Coparts which is a giant field filled with cars pending to be auctioned which come to find out it was a Coparts associate who looked at my car, not a State Farm rep on site… picking up my car, it has s**t written all over it, it was emptied out, license plate removed, smells horrible, and covered head to toe in dirt. With all of this being said, I dropped the claim and we no longer have insurance through SF. Fixed my windshield for $400, getting it detailed for $200, and getting a new hood in same color for $300… totaling $900 in repairs."
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Jeff Hoeffner

August 8, 2024

1  out of  5
rating by Jeff Hoeffner
"Very bad experience with these people, everyone involved was dishonest. I do not recommend anyone to this or any State Farm insurance. I should have looked at reviews on BBB first, my mistake."
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Chelsea Martin

June 11, 2024

5  out of  5
rating by Chelsea Martin
"So helpful in anything we have encountered which has been 1 accident, a tornado demolishing our home, and then extensive hail damage from the last severe storm to our brand new truck!"
We responded:
"Chelsea, thank you for letting us take care of your insurance needs. We will continue to be here to help in anyway we can."
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Greg Cooper

June 7, 2024

5  out of  5
rating by Greg Cooper
"I had a tree fall on my house on memorial day weekend and Mark and his office staff were awsome with helping me through the process of filing a claim and guiding me as it went forward. I couldn't have asked for a better insurance company or office to deal with!!! They have been so helpful and a pleasure to work with. THANKS MARK FOR ALL THE HELP AND GUIDANCE"
We responded:
"Greg, thank you for kind words. We are always here to help you with any of your insurance needs."
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Patricia Smith

May 22, 2024

5  out of  5
rating by Patricia Smith
"Thank you, Mark! Did my new policy in my car on lunch break while eating 😀it was quick, with clarity and all questions were clearly addressed. Thanks, Ashley for staying in contact. Looking forward to this continuous quality care customer service!"
We responded:
"Patricia, thank you for letting us take care of getting you moved over to State Farm."
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Chris Semler

May 16, 2024

5  out of  5
rating by Chris Semler
"Donna is great. We made a bunch of changes to my policies. All handled professionally and courteously."
We responded:
"Chris, thank you for letting us take care of all of your insurance needs."
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Wrighter Awn

July 7, 2023

4  out of  5
rating by Wrighter Awn
"Haven't had the best experience claim wise with State Farm, but that had nothing to do with this brick and mortar. They have communicated beautifully and helped me further my case. Mark calls you in once a year to go over your specific policies and make sure they are still fitting your needs. Stand up guy."